Maybe you have not realize that this issues: When you found out the new customers, negociate about  important things with him, such as samples, price, payment, etc. , and finally, settle down all the issues. Then you despatch the shipment, only hope it’ll be arrived at the office of your new clients and he will be satisfactory with it. But didn’t you pay attention to this ‘little thing’ ” by which way you send out the samples or goods?” Maybe you will turn up your nose at this, but for my part, it’s a really vital part of the whole process of successful business.